Phillip R. Beck
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Multi-Unit Retail Operations & Store Leadership

Turnaround operator specializing in stability and growth where operations are hardest.

I steady and grow high-volume retail operations, then rebuild the leadership bench so the gains hold. I lead from the floor and manage to the P&L.

Contact me See my track record
Portrait of Phillip R. Beck
Phillip R. Beck Murfreesboro, TN
~$4M
Annual revenue in the operation I lead today
$12M
Four-store drugstore portfolio previously directed
50
Team members led, on a ~$1.4M annual payroll
170K+
Transactions handled each year in my current store
About

Operations leadership, run from the floor.

I am a multi-unit retail operations leader who specializes in operational turnarounds and staffing rebuilds. I have directed a four-store, $12M drugstore portfolio, and most recently drove a roughly $4M operation to the highest bottom-line profit in its history. I lead from the floor and manage to the P&L, and I build the leadership bench so the gains hold long after the turnaround is done.

Experience

Track record

Across thrift, big-box, drugstore, and consumer research, with a through-line of steadying and growing the operations I run.

Mar 2025 – Present
Goodwill Industries of Middle Tennessee, Nashville, TN
Store Manager
  • Lead a high-volume operation generating ~$4M in annual revenue across 170,000+ transactions, with 80,000+ donations processed into over one million sales-floor units each year.
  • Manage a team of 50 and a ~$1.4M annual payroll. Directed a full staffing turnaround, rebuilding the leadership team and driving an immediate lift in transaction counts and sales.
  • Grew the store to its highest bottom-line profit on record and raised its Google rating from 2.9 to 3.5 stars.
Sep 2022 – Jan 2025
Big Lots, Inc., Murfreesboro, TN
Store Manager
  • Led full-store P&L and daily operations spanning sales, payroll, inventory, merchandising, and customer experience.
  • Built the furniture business into one of the region's top-performing departments and served as District Furniture Subject Matter Expert.
  • Recruited, trained, and developed associates and supervisors while driving merchandising standards and shrink control.
Nov 2019 – Aug 2022
The Nielsen Company, Middle Tennessee
Field Representative
  • Served as Nielsen's on-the-ground representative for an assigned territory, managing a panel of 90+ participating households in national consumer-measurement programs.
  • Safeguarded the accuracy, integrity, and timeliness of data feeding Nielsen's market-research programs.
May 2014 – Oct 2019
Walgreens, Mt. Juliet, TN
Multi-Store Manager
  • Directed operations across four full-service drugstore locations generating over $12M in combined annual revenue with a team of ~120.
  • Accountable for hiring, training, scheduling, and performance management across store leadership and associate teams.
  • Upheld loss-prevention, compliance, and merchandising standards while driving sales and customer-satisfaction targets.
Earlier
Rite Aid Pharmacy · CVS Pharmacy
Store Manager
  • Ran full-service drugstore locations with accountability for sales, service, staffing, and loss prevention.
  • Recognized as Store Manager of the Year and a Paragon Award recipient for store performance and leadership.
Core competencies

What I bring

Multi-Unit Store Operations P&L & Budget Management Store Turnaround Performance Improvement Team Building Leadership Development Payroll & Labor Management Loss Prevention & Shrink Control Merchandising Standards Customer Experience
Recognition

Awards & honors

★
Store Manager of the YearRite Aid Pharmacy
★
Paragon Award RecipientCVS Pharmacy
★
Top Talent DesigneeRite Aid Pharmacy
★
District Furniture Subject Matter ExpertBig Lots, Inc.
Education

University of North Georgia, Computer Science coursework

Contact

Let's talk operations.

Open to store leadership and multi-unit operations roles across Middle Tennessee. The fastest way to reach me is email.

phillip@philliprbeck.com (678) 971-9862